Five Year Strategic Plan

Click here to view a video presentation of the Strategic Plan.

The Planning Process

The planning process began with a retreat for the City Council, the City Manager, and Division Heads. At this retreat, the group identified eight key areas upon which to focus.

In the second step of the Planning Process, the City Manager presented these eight areas to supervisors and department heads in order to formulate a plan of action. After the action plan was created, every City employee was given the opportunity to participate in the refinement of the Strategic Plan.

We now have a plan that will guide us for the next five years. Most importantly, this plan reflects the ideas and commitment of every individual who serves the citizens of Thomasville.

Our Vision

An innovative organization exceeding community expectations.

Our Mission

We create and deliver exceptional service to our community through a culture of safety, courtesy, professionalism, and efficiency.

Our Strategic Plan

Organizational Culture

Goal: To be One Team committed to serving our Community innovatively

Communications

Goal: To exchange ideas and information openly to exceed organizational and Community expectations

Employee Retention

Goal: To provide a dynamic and rewarding workplace for our employees

Services

Goal: To expand existing services and develop new opportunities to serve our community

Economic Development

Goal: To develop and serve a diverse, thriving economy

Aging Population

Goal: To provide a secure and engaging community for our aging citizens

Environment

Goal: To preserve, protect, and enhance our Community's resources for present and future generations

Image

Goal: To reflect our quality of life and commitment to Community success